PICK UP SERVICE

Complimentary pickup service is available for passengers staying at partner hotels and guesthouses. If you haven’t made accommodation arrangements at the time of booking, then choose one of our partner hotels and take advantage of this complimentary service.

SAFETY

Giant Ibis Transport puts passenger safety first and has the safest record of any passenger transport company in Cambodia, according to the Ministry of Public Works and Transportation. We are the first company to implement a two-driver policy on trips of more than four hours to prevent driver fatigue.

MAINTENANCE

Our buses are maintained by our own team of mechanics. More than 12 full-time mechanics work with the drivers daily on a maintenance scheme to prevent breakdowns before they can occur. A checklist walk-through is carried out on each bus before each departure.

CUSTOMER SERVICE

It’s not just about getting from A to B, it’s about ensuring customers have a smooth ride from the moment they search for a ticket. Our call center reps are on hand to help with any questions you may have before your trip. Have you booked your ticket online and now have a change of plans? They can assist with that too. Urgent issues can be handled through our live online chat.